X Series Metered & Pro Services Table

Updated: 05/22/2024

Overview

Customers moving from our Legacy offering may see the additional X Series Metered or Pro packages listed in their bill after their account is upgraded. The newly migrated X Series services may include the features below. 

Service Offerings

Feature
X Series Metered
X Series Pro
Telephony Calling Zone
All international calls + local mobile charged at legacy rates
International calling restricted to US/UK + European countries included in legacy plans
International calls at Unlimited Extension rates
UC media storage for meeting recording and call recording
No storage
1 GB Storage
Auto Attendant
Advanced
Advanced
Call Handling (Caller ID, Call Forwarding, Call Queues, Ring Groups)
O
Advanced
HD Secure Voice
O
O
Mobile & Desktop Apps
O
O
Presence Detection
O
O
Voicemail
O
O
Team Messaging & Business SMS2
O
O
HD Audio and Video Meetings with Screen Sharing
O
O
G Suite & Office 365 Integrations
O
O
Single Sign On, Okta & CRM/Service Integration
O
O
Call Recordings
O
O
Unlimited Internet Faxing
O
O
Cross-Platform Team Messaging
O
O
Mix and Matching of Editions
O
O
Voicemail Transcription
O
O
Operator Switchboard
X
O
Skills-Based Routing
X
O
Interactive Voice Response (IVR)
X
O
Operator Switchboard
X
O
Analytics & Call Quality Reporting
X
O
Enterprise-Grade Security
O
O
Compliance and Certifications (GDPR, HIPAA, ISO27001)
O
O