How to Block an SMS Number in Admin Console

Updated: 08/27/2025

Objective

Block an SMS number company-wide in Admin Console.

Applies To

  • SMS
  • Admin Console
  • US, Canada, Australia

Procedure

  1. Log in to Admin Console.
  2. Navigate to Company.
  3. Click Blocked SMS.
  4. Click Add new numbers.
  1. Add the number(s) you want to block, and press the <Enter> key on your keyboard to validate the entry.
  2. Click Block.
The number(s) you've added will then appear in your Blocked SMS list.
To remove a number from the blocked list, simply click on the trash can icon for the specific number and then click Remove in the confirmation window to complete.