Forwarding Calls in 8x8 Work for Desktop

Objective

Set forwarding rules for calls in $${workd}
.

Applies To

$${workd}

Procedure

Forwarding rules for all calls directed to your own extension can be set within $${workd}
and $${workm}
.

X Series

Open $${workd}.
Select Settings > Account Settings.
Navigate to Call Forwarding Rules.
Check or uncheck any boxes as needed to turn on or off the default Call Forwarding Rules.
To create a custom forwarding rule, select +Add New Rule.
Complete all details for the custom rule.
Select Save.

Be sure your forwarding rules do not conflict with any rules set on your deskphone.

Video Guide

Watch a demonstration of how to use Call Forwarding in {{workd}} and {{workm}}.