Yealink Phone Display Says Network Unavailable

Updated: 04/11/2024

Symptom

Yealink phone displays Network Unavailable. There is no dial tone, and you are unable to make or receive calls.

Applies To

  • Yealink

Resolution

  • Ensure that the Ethernet cable is completely plugged into the Internet port on the phone and that the Ethernet cable is not loose.
  • Ensure that the switch or hub in your network is operational.
  • Contact your system administrator for more information on properly connecting to your network.

Cause

The phone is unable to connect to the network, likely due to cabling or equipment issues.