Objective

Applies To

• Admin Console
• Tenfold Integration

Procedure

Configuring Tenfold Users

1. Log in to your Tenfold account.
   • You should have received an email invite to create your account.
   • If you do not have that email, reach out to your 8x8 sales agent for additional assistance.
2. From the top of the Tenfold portal, select the Profile tab. If a popup requests you to download the chrome extension, ignore it until after the extension is configured.
3. Under Profile, select Settings.
4. Under Your 8x8 Accounts, select Add 8x8 Account.
5. Enter the 8x8 VO Username and 8x8 VO Password for the user you would like to add.
6. Click Verify and Add.
7. In the box labeled Extensions, search for your specific extension and select it.
8. Click Save. You should now see your extension associated to your user profile.

Installing the Chrome Extension

1. From the Tenfold dashboard, navigate to Profile, then click Install Extension.
2. You will be taken to the Chrome web store. Click Add to Chrome.
3. If given a popup message, click Add extension.
4. The installation may take a few moments. When it completes, you will receive a confirmation popup saying "Tenfold has been added to Chrome."
5. Click the Tenfold icon located in the top right of your Chrome browser bar, then click Login.
6. Log in using your Tenfold Username and Password. Congratulations! You are all set to utilize the tool.