Set Up Auto-Delete Voicemail on an Extension

Updated: 05/14/2024

Objective

Setting up auto-delete voicemail to have the voicemail attachment forwarded to the user's email address.

Applies To

  • Admin Console
  • Voicemail

Procedure

  1. Log in to Admin Console.
  2. Select Users and locate the desired user.
  3. To the right of the user, select Edit (pencil icon).
  4. Navigate to Voicemail Settings.
  5. Set the Notification action from the drop-down to Attachment only and delete original voicemail.
  6. Enter an email address.
  7. Select Save.