Objective
Return 8x8 phone numbers in Admin Console to 8x8 when cancelling 8x8 phone numbers.
Applies To
- 8x8 Admin Console
- Phone Numbers
Procedure
- Log in to 8x8 Admin Console.
- Click Phone Numbers.
- Set the following filters: Available, Regular, and Claim.
- Choose the numbers you want to return and then click Return numbers to 8x8.
Additional Information
You may also return the ported-out numbers in case they are of no use to you anymore.
Question: What do I do if I want to change a current phone number from one area code to a different one?
Answer: You can return the claimed phone number. If you don't see a phone number in your pull of available phone numbers with the correct area code, you can raise a case a Number Porting team to help you aquire the number.
*** If you need a phone number in a different country, that may require a different type of license.