Formatting Chat Message Text in 8x8 Work for Desktop

Updated: 07/11/2024

Objective

Apply text formatting such as bolding and italics to text in your 8x8 chat and Team Messaging conversations.
Note: Message text sent via SMS to phone numbers outside of your 8x8 system contacts will not appear formatted to message recipients.

Applies To

  • 8x8 Work for Desktop
  • Chat Messages
  • Team Messaging

Procedure

Wrap the target text with any of the following to apply formatting.
Format Option Wrapper/Format Wrap Example Output Example
Bold * (asterisk) *bold* bold
Italic _ (underscore) _italics_ italics
Strikeout/Strike through ~ (tilde) ~strikeout~ strikeout
Fixed Width font ` (back quote) `fixed width`
fixed width
Multi-line Fixed Width font ``` (back quote)
``` 
fixed
width
``` 
fixed 
width
Hyperlink [target text](url) [click here](https://urltolinkto.com) click here
Note: You cannot apply more than one formatting option to a single set of target text. (E.g., you cannot make a word or phrase both bold and italic.)