Enable or Disable Outbound Calling for an Extension in 8x8 Admin Console

Updated: 06/25/2024

Objective

Enable or disable outbound calling for an extension. 

Applies To

  • Admin Console
  • Outbound Calling
  • Extensions

Procedure

Outbound calling refers to calls made to numbers outside of your 8x8 network. This setting will not affect a user's ability to dial other internal (in-network) extensions. You must be an account administrator to enable or disable outbound calling.
  1. Log in to Admin Console.
  2. Click Users.
  3. Click Edit (pencil icon) next to the right of the desired User Profile to edit.
  4. Under External calling permission, select the desired External calling plan.
  5. Click Save to confirm your changes.