Question
Can I change the outbound Caller ID of an SMS message in 8x8 Work when I send one?
Applies To
- 8x8 Work
- SMS
- Caller ID
- US, Canada, Australia
Answer
No, there is no way to change the Caller ID for outbound SMS.
No number other than the one enabled for SMS in an Admin Console user profile can be used to display outbound SMS Caller ID.
Note that only Admin Console administrators may enable a different SMS phone number for an 8x8 Work user.