Problem
Algo 8180 functions as a pager, and not a ringer.
When the customer wants to use the Algo extension in a Ring Group, so it can alert by ringing over the speakers instead of paging.
Solution
The Algo needs to be activated using SIP Credentials.
How to factory reset the Algo:
- If the Algo has already been activated using the Provisioning URL, then factory reset the device by navigating to the System tab and selecting the Maintenance tab.
- In the Backup/Restore Configuration section, select the Restore Defaults button.
- Select OK when prompted.
- Select the Reboot button when prompted. After a few minutes, the device will come back online in its factory default state, including the default password: algo.
Algo Setup with SIP Authentication:
Log into the Algo and set the following for SIP registration (FOR SIP Integration only):
- Auth name = GUN/Username
- Page Extension = GUN/Username
- Auth Password = SIP Password
- URL = unsbc.8x8.com:5299
- Set as NON-SRTP
SIP Registration:
- Navigate to the Control Panel.
- Click Basic Settings > SIP.
- Enter the GUN into the Auth name and Extension.
- Enter the SIP Password into the Auth Password.
- Enter unsbc.8x8.com:5299 into SIP Domain.
Finally, check the device status page, and it should show as Ring #1 Successful.
Reason
The Algo will only function as a pager when activated using our Provisioning URL.