Change Your Workplace Number in 8x8 Agent Workspace

Updated: 04/21/2025

Objective

Change your phone number in Agent Workspace.

Applies To

  • Agent Workspace

Procedure

  1. Log in to Agent Workspace.
  2. Select Work Offline.
  3. Go to My Profile.
  4. Under SettingsConnectivity > Phone Setup, select Change.

    Agent_Workspace_Workplace_Number.png
  5. Select from:
    • Forward to phone number.
    • Use SIP URI.
    • Use Agent Workspace.

      Agent_Workspace_Phone_Setup.png
  6. Select Save.

Additional Information

For more information, see our Agent Workspace guide.