Question
Can a user with two phone numbers assigned in their 8x8 Admin Console profile choose which one they will send SMS messages from?
Applies To
- 8x8 Admin Console
- 8x8 Work for Desktop
- 8x8 Work for Mobile
- US, Canada, Australia
Answer
No, only one phone number at a time may be enabled for SMS in an 8x8 user profile.
Only 8x8 Admin Console administrators may enable SMS for a specific user phone number.
Note that enabling SMS for one number will automatically disable SMS for any other number assigned to the user.