Assign a Phone Number to a User or Service in 8x8 Admin Console

Updated: 04/29/2025

Objective

Assign a phone number to a user or service in 8x8 Admin Console.

Applies To

  • Admin Console
  • Auto Attendants
  • Ring Groups
  • Call Queues
  • Users

Procedure

To assign a phone number to a user or service in Admin Console, the number must be available in your system.
  1. Log in to your 8x8 Application Panel.
  2. Select Admin Console.
  3. Navigate to the individual user or desired service (Auto Attendants, Call Queues, Ring Groups, etc.).
  4. To the right of the user or service, select Edit (pencil icon).
  5. Under Phone Number, select a number from the drop-down.
Auto Attendants
clipboard_e6b1f71c3496574b53c6cc4439fdf6e00.png
Ring Groups
clipboard_ed156f349a31a0b2ecb2d09dc71b686fa.png
Call Queues
clipboard_e42108aadfba86ff1c4640a86d54cc31d.png
Extensions
clipboard_e6d366ea6f69c7d2361ba59a06ae28cab.png