How do I enable chat AI features for 8x8 Work Apps?

Updated: 08/22/2025

Objective

Enable AI tools for 8x8 Work Apps in Admin Console
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Applies To

  • 8x8 Work Desktop
  • 8X8 Work Mobile

Procedure

1. Log in to  Admin Console .
2. From the main Home Page, click Work Apps Settings.
3. Toggle to enable "Allow chat AI features."
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4. Scroll to the bottom and press save.
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Additional Information

For more information on the feature, see Configure Work Apps Settings