To whitelist Zero Touch Provisioning services for Obihai and Poly devices, begin by adding the PDMS, IPs, and Ports to the firewall whitelist. Learn more.
To configure ZyXELL ZyWALL USG-50 or USG-20 for VoIP service, access the ZyWALL USG-50's web interface and then go to Configuration. Learn full steps here.
Disabling SIP-ALG is an essential part of configuring the firewall on your router. Routers sold by 8x8 come preconfigured with ALG disabled. Learn more here.
Network Utility Results have ten categories, such as DNS Testing, Ping Test, NAT, Outbound Connectivity, and others. Learn more here in detail.
PingPlotter is a third-party application that gives you additional information on network connectivity. Read more for a step-by-step guide on how to use PingPlotter.
To use the 8x8 Network Utility tool, obtain a Network Utility Key from our chatbot. Learn more about the requirements for using the tool here.
The network utility tool simulates phone calls to data centers and gives specific measurements of network performance. Download the tool here.
Want to know what are the domains on the Network Utility DNS used for? Find the full list the what the domains on the Network Utility DNS are used for here.
The source of your Netgear router issues is likely a Netgear NAT Routing Table with NAT settings secured. Learn to fix your Netgear router issues here.
Your Fortinet Fortigate 60d Firewall provides top notch network security & advanced wireless connectivity. Learn how to configure your Fortigate 60d router.
To configure an ASUS router, Navigate to Advanced Settings, then WAN and then NAT Passthrough. Learn more here.
Knowing what subnet a device is located in can help with network troubleshooting as well as determining an available range when setting a static IP. Learn more.
Different firmware versions will interact with hosted VoIP services differently. Find the list of devices that have issues with hosted VoIP services here.
To set up Quality of Service (QoS) on an Asus RT series router, navigate to the router's IP address on the same network as the router. Learn more here.
To configure a Cisco Meraki MX series router to work with 8x8 services, make sure your router is powered on and connected to your network. Learn full steps here.
To install and connect IOGear GWU 627, turn off the computer’s wireless connection and then disconnect the Ethernet cable. Learn more here.
Looking for information on typical LAN equipment? Contact an 8x8 technician for assistance to determine which equipment is right for your LAN. Learn more here.
To configure a Ubiquiti Edgemax Router X, log in to the EdgeMax router web GUI and add 8x8 Subnets. Learn how to configure your Ubiquiti Edgemax Router X here.
To power cycle network, power down and ensure that all network cabling stays plugged in except for power-over-ethernet devices. Learn full steps here.
Learn how to configure and set up the EdgeMarc 4550, 250W, and 200AE1 router.
You can configure the firewall and traffic shaping of your Edgewater 200EW/250W/AE1/AE2/4550 router, as well as many more config options. Learn more here.
Configuring SonicWall Routers in the old web interface involves several steps like adding 8x8 Subnets. Learn the step-by-step procedure from the guide here.
To configure a Netgate pfSense Firewall, navigate to pfSense IP address assigned to you and then login with default credentials. Learn more.
Are you wondering what local SIP ports and duplicate ports are? Learn more about local SIP ports and duplicate ports and what purposes they serve from here.
To configure an untangle firewall, navigate to your untangle device IP address, and log in with your credentials. Read more for more information.
To configure a DLink DIR-655 router for use with VoIP services, navigate to the IP address: 192.168.0.1 and login with the default credentials. Learn more here.
To configure Cisco ASA 5505 router for 8x8 service, navigate to the IP address: 192.168.1.1 and login with the default credentials. Learn more here.
Learn how to set up your Spectralink IP-DECT 400 phone in Admin Console for use with 8x8 services. For troubleshooting hardware, firmware, handset pairing, or other issues, you will need to contact an accredited Spectralink Professional Services provider.
Learn how to integrate an Algo Video Intercom with 8x8 services.
Before activating the Network Utility Tool, first you need to obtain an activation key, then you need to disconnect any active VPN connection.