Platform Switch is an event where a tenant is moved from a primary platform to a secondary platform within the data center. Learn more here.
Assign available licenses to a Contact Center tenant so they can be assigned to a user in 8x8 Admin Console.
The administrator needs to be set as a super user to be able to have the Save option available.
The compatible audio format to be used in 8x8 Contact Center is an 8 kHz, 16-bit, monaural WAV file.