How many addresses can be added to the fax notification email list in 8x8 Admin Console?

Updated: 03/27/2025

Question

Is there a limit to the number of email addresses that can be added as Notification Emails under the Fax Notification Settings section in 8x8 Admin Console?

Applies To

  • Fax Notification Emails
  • Internext Fax
  • Admin Console

Answer

Only five separate email addresses can be added for Fax Notification Emails. If more users need to receive the email notifications for fax activity, it's recommended to use a mailing list.
Additonally, there is a 128 character limit for all email addresses. Even if there are five or fewer email addresses on the list, if they are unusually long then this can result in users not receiving the notification emails due to the character limit.