Create User Group in 8x8 Admin Console

Updated: 01/09/2026

Procedure:

  1. Log in to the Admin Console
  2. From the Menu, go to Work Groups > User Groups.
  3. On the User Groups page, click Create User Group in the upper-right corner.
  4. Under Group details, enter the group name and a short description. The group name is mandatory to create your new user group.
  5. Click Add member to assign users to that group.
  6. Click Create group.
Note: As an admin, you can assign a user to a specific group while creating or editing a user.
For more information on User Groups, click here.