Adding Lunch Hours to Auto Attendant in 8x8 Admin Console

Updated: 12/31/2025

Objective

Add a lunch hour or recurring meeting to your Auto Attendant schedule.

Does your business have a recurring lunch or meeting each week that requires your Auto Attendant to route calls differently? Admin Console supports the definition of intervals in your daily schedule to have an alternative call flow.

Applies To

Admin Console
Auto Attendants

Procedure

Log in to the Admin Console.
Select the Menu (three lines).
Select Auto Attendants and then select Schedules.
Select Edit (pencil icon) to the right of the Schedule you wish you edit.
Select Edit (pencil icon) to the right of the day to which you want to add a lunch hour or recurring meeting. (Schedules can not be less than 30 minutes)
Select Plus on the right.
Select Lunch from the Status drop-down.

Select your desired From and To time frame.

Tip: Want more than half hour intervals? You can create custom time start and end times by simply typing in your desired time and clicking the create button

Select Save.
Select Save again on the next page.

Note: You will need to repeat this process for all days you want to include the lunch hour.

Your New Weekday Schedule

You will now see that your lunch hour has been added to your Weekday Schedule overview.

To add lunch hours to Auto Attendant, select Schedules under Auto Attendants and click on Lunch from the Status drop-down menu.