Question
Can I have BLF keys configured on a Ring Group members?
Applies To
- Admin Console
- Ring Groups
- BLF
Answer
No, Ring Group members should not have BLFs configured for any other members from any Ring Group including their own especially for simultaneous ring.
Additional Information
BLFs (Busy Lamp Field) multiply call signaling. In a Ring Group or Call Queue this can create excessive load on the phone system.
Example: Two members are in a single ring group, the ring group is set to simultaneous ringing. Both members have a BLF of each other. When a call is ringing to the ring group there will be three invites. The first invite to the Ring Group, plus two invites, one to each member. The BLFs account for additional sip notifications in this case to notify the BLF's to flash indicating an end point is ringing.