Question
Are sent/received E-Faxes logged in any Analytics for 8x8 Work report?
Applies To
- 8x8 Work
- Internet Fax
- Analytics for 8x8 Work
Answer
No. Internet Faxes (faxes sent/received using 8x8 Work) use the 8x8 Internet Fax Server so the inbound and outbound call legs use a separate PBX and will not show in any of your Analytics for 8x8 Work reports.
Additional Information
Data for Hard Faxes will show in Analytics for 8x8 Work. If you need information for a specific Internet Fax, please create a support ticket.