Using the Dial Pad to Enter Details on Poly Phones

Updated: 04/11/2024

Using the desk phone dial pad to enter alphanumeric information.

Task	Action
Enter numbers or characters in uppercase, lowercase, or title case mode	Select Encoding or Mode, and select ABC, abc, or Abc.
Enter only numbers	Select Encoding or Mode, and select 123.
Enter text in another language	Select Encoding, and select one of the language options.
Enter a character	Press a dial pad key repeatedly to view the character options and stop when the character you want to enter is displayed in the field. Wait one second, and enter the next character.
Enter a number	Select Encoding or Mode, and select 123, or press a dial pad key repeatedly to enter the number that displays on that key.
Enter a special character	Select Encoding, and select Abc, ABC, or abc. Press either the 1, 0, , or # key one or more times to enter one of the following special characters: 1 key: ! \| ‘ ^ \ @ : 1 key: * - & % + ; ( ) . 0 key: / , _ $ ~ = ? 0 # key: # > < { } [ ] “ ‘ You cannot access special characters when you are in numerical (123) mode.
Enter a space	Select Encoding, and select one of the alphabetic Abc, ABC, or abc. Press the 0 key. You cannot enter a space when you are in numerical (123) mode.
Delete one or more characters	Use the arrow keys to position the cursor to the right of the character, or drag your finger across the characters until the cursor is positioned to the right of the character(s) you want to delete. Press Delete or press the << soft key.