Objective
Adding personal contacts in 8x8 Work for Mobile.
Applies To
- 8x8 Work for Mobile
- iOS
Procedure
New Contact
- Open 8x8 Work for Mobile.
- Tap Contacts.
- Tap Add Personal Contact (person icon with +).
- Enter the contact details.
- Tap Save.
Personal contacts will show under My Contacts.
From Call Logs/Voicemail
- Tap Calls.
- To the right of the call record, tap Info.
- Tap Save.
- Select Create New Contact or Add to Existing Contact.
- Enter the contact details.
- Tap Save.
From Chat
- Tap Messages.
- Open the chat.
- Tap More (three vertical dots).
- Select Create New Contact or Add to Existing Contact.
- Enter the contact details.
- Tap Save.
Additional Information
Question: As a supervisor, how do I export one of my agent's contacts?
Answer: That is not a supported feature at 8x8. No one, including managers or system admins can export the personal contacts of individuals.