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The Fuze Platform will be permanently retired on December 31, 2025. After this date, services on the Fuze platform will be completely discontinued and inaccessible. If you have not yet started your upgrade, you must act immediately to ensure uninterrupted service. Failure to complete your transition to the 8x8 platform before the deadline will result in service disruption. No extensions or exceptions will be possible. To begin your upgrade, contact your Account Manager, Customer Success Manager, or call Support at +1 (866) 379-9442. |
Overview
Fuze Health is a beta product that enables customers to view a status report of their phones and other endpoints.
The Fuze Health product and associated services will be retired (EOL) effective September 16, 2024.
Applies To
- Fuze Customers
- Fuze Health
Questions
What is happening?
The Fuze Health product and associated services effective will be retired on September 16, 2024. On this date, access to Fuze Health will be disabled for all customers.
Why is this happening?
Fuze Health is a beta product that was released under the Fuze Labs program. The Fuze Labs program was meant to allow customers to trial new features ahead of General Availability (GA). However, Fuze Health was never released for General Availability, and can no longer be supported.
What are my alternatives?
8x8 proposes the following as ideal solutions for Fuze customers seeking to preserve, enhance, and optimize your Customer Experience with fully-featured, well-positioned and future-proofed UCaaS and CCaaS solutions: