How To Upload Call Park Music on Hold in Admin Console

Updated: 03/27/2025

Objective

Upload music on hold for Call Park.

Applies To

  • Admin Console

Procedure

To upload the audio that plays for parked calls, Create a Case with 8x8 Support.
Note that if you choose to submit music which is under current copyright, you or your company must provide a License Agreement, Letter of Permission, or Letter of Agency from the copyright holder to 8x8, Inc. Audio purchased through online stores is typically only licensed to obtain a digital copy for playback on specific devices. They do not cover public performance for those songs. For more information about copyright law, refer to http://www.copyright.gov/.

Additional Information

File Requirements

Accepted Formats
  • .au
  • .wav
  • .mp3
Maximum File Size: 10 MB