How long are voicemails stored in 8x8 Work?

Updated: 03/27/2025

Question

How long are voicemails stored?

Applies To

  • 8x8 Work
  • IP Phones

Answer

Voicemails are stored indefinitely by default. They are deleted only if you manually delete them, or is you set up auto-deletion. If your voicemail inbox is full, you will need to delete voicemails manually before more can be recorded.

Additional Information

To learn how to delete voicemails see How do I delete my voicemails?. To learn how to set up auto-deletion of voicemails see Set Up Auto-Delete Voicemail on an Extension.