Objective
For the 8x8 integration for NetSuite to work as expected, you must assign a specific set of permissions to user roles.
Applies To
- 8x8 Integration for NetSuite
Procedure
To set the correct permissions to user roles:
- Click Setup.
- Select Users/Roles.
- Select Manage Roles.
- Select the Role you want to manage.
- Under Permissions, apply the following permissions:
Permission category Permission Level Required Transactions Find Transaction View Always Reports SuiteAnalytics Workbook Edit Always Lists Custom Record Entries View Always Lists Perform Search Full Always Lists Phone Calls Full For Auto interaction log Lists Cases View For the Case search type Lists Contacts View For the Contact search type Lists Customers View For the Customer, Lead, and Prospect search types Lists Employees View For the Employees search type Lists Employee Record View For the Employees search type Lists Partners View For the Partner search type Lists Vendors View For the Vendors search type Setup Log in using OAuth 2.0 Access Tokens Full Always Setup REST Web Services Full Always
Additional Information
To find which Role is currently assigned to User, see the following article:
How to Check Which Role is Currently Assigned to a User for 8x8 Integration for NetSuite
How to Check Which Role is Currently Assigned to a User for 8x8 Integration for NetSuite