Where do I find my 8x8 Account ID?

Updated: 12/30/2025

Objective

Identifying your 8x8 Account ID/Account Number

Applies To

  • Account ID
  • Account Number

Procedure

  1. Log in to the 8x8 Support Portal.
  2. From the Billing menu, select Billing Statements.
  3. Under Action, to the right of a recent billing statement, select View Invoice/Billing Statement.
  4. Your 8x8 Account ID appears in the upper left corner of your invoice.
Here is a video to show you how to access your Account ID and your SubAccount ID (if you have one).
 
Additional Information:
Unlike your Account ID, the porting pin needed to port away from 8x8 is not located in the Billing Statement. If a porting pin is needed you can either engaged the chatbot Otto to be provided with one or you can contact LNP Support.