Question
What caller ID (CNAM) services for incoming calls do the major cellular carriers provide?
Applies To
- Cellular Providers
- CNAM
- CLID
Answer
All major carriers except ATT (which does not offer this service) can enable Caller ID (CNAM) on incoming calls for a monthly fee.
ATT
Does not provide CNAM service.
- https://www.att.com/esupport/article.html#!/wireless/KM1010482
- https://www.att.com/esupport/article.html#!/wireless/KM1010535
- https://www.att.com/esupport/article.html#!/wireless/KM1002271
- https://forums.att.com/conversations/device-features/caller-id-name-and-number-from-cell-phone/5defcc24bad5f2f6068bff32
- https://asecare.att.com/tutorials/inbound-caller-id-name-frequently-asked-questions-4284/?product=AT&T%20Office@Hand
How do CLID and CNAM work together?
When a phone call is made, the Caller ID (CLID) is routed to the destination’s carrier for delivery. The Caller Name (CNAM) text data is not sent out by the originating carrier, as they are separate services.
When the call arrives, the carrier for the destination end of the call will reference the inbound number against its own local CNAM database. At this point, both a CLID number and CNAM text are usually delivered to the recipient’s (called party’s) phone when it rings through.
Verizon
Call Filter Plus ($2.99/mo per line or $7.99/mo per account)
- https://www.verizonwireless.com/support/call-filter-faqs/
- https://www.verizonwireless.com/solutions-and-services/call-filter/
Caller Filter (previously named Caller Name ID)
Free, real time detection of spam/robo calls, set up spam filter to send unsolicited callers directly to voicemail.
Call Filter Plus, our premium subscription, identifies unknown numbers by name on the incoming call screen, call log, visual voicemail app and eligible messaging apps.
For $2.99/mo per line or $7.99/mo per account, Call Filter Plus (Single line) and Call Filter Plus (Multi-line) will identify unknown numbers by name so you know who’s calling, give you additional controls with the ability to create a personal spam and block list, plus provide access to additional insights like the spam risk meter and spam lookup feature.
Note: Some calls may be shown as Out-of-Area or Unavailable.
The letter P, or the words Private, or Anonymous, will appear on your phone or Caller ID device, if the person calling you blocks the display of his or her name and number.
T-Mobile/Metro
Name ID app (Name ID is included in Magenta Plus and T-Mobile ONE Plus plans. All postpaid T-Mobile customers - including T-Mobile for Business - as well as Metro by T-Mobile customers, can get the Name ID app for just $4/month/line.)
Know who is calling before you answer. T-Mobile Name ID combines T-Mobile and partner data to provide identification for incoming calls. Easily manage your call preferences in your application settings.
What categories of callers does Name ID identify?
- SCAM LIKELY: Calls originating from a caller identified as a likely scammer
- NUISANCE LIKELY: Calls originating from a nuisance caller repeatedly reported as a nuisance.
- TELEMARKETING: Calls originating in order to induce the purchase of a product or service to the end user.
- POLITICAL CALL: Call originating with intent to pass a political message to the end user.
- SURVEY CALL: Call originating in order to collect data/opinions from an end user.
- CHARITY CALL: Call originating from a non-profit company with intent to inform or solicit information or money from the end user.
- INFORMATIONAL: Call originating from an entity to inform called party of an already established business relationship transaction such as package delivery, appointment reminder, order confirmation, conferencing, etc.
- PRISON/JAIL: Call originating from an entity known to be a Prison/Jail Facility.