Configure Phone Settings for an 8x8 Contact Center User

Updated: 04/03/2025

Objective

Configure the Phone Settings for an 8x8 Contact Center user.

Applies To

  • 8x8 Contact Center
  • Configuration Manager for Contact Center
  • Phone Settings

Procedure

  1. From the Configuration Manager menu, select Users.
  2. To the right of the user you want to edit, select Edit (pencil icon).
  3. Select the Phone tab.
  4. Under Phone Setup, enter or select the desired settings from the available options.
    Contact_Center_Change_User_Phone_Number.png
  5. Select Save.

Additional Information

For more information on phone settings in Configuration Manager for Contact Center, see the product documentation for Configuring Phone Settings.