Objective
Setting a user as a Contact Center Admin in 8x8 Admin Console.
Applies To
- 8x8 Contact Center
- Admin Console
Procedure
- Log in to 8x8 Admin Console.
- Select Menu (three horizontal lines top left of the page) > Roles & permissions.
- Select Assignments > Create Assignment.
- Select VCC Admin (default) and the appropriate Contact Center Scope.
- Select Save.
Additional Information
If desired, you can now make this user a How to Make an Agent a Super User in 8x8 Contact Center.