Viewing and Downloading 8x8 Billing Statements

Updated: 03/14/2025

Objective

View or download your 8x8 billing statement.

Applies To

  • 8x8 Admin Console
  • 8x8 Support Portal
  • Billing Statement

Procedure

Your bill can be accessed in your My 8x8 Support Portal, as well as through Admin Console.

Access Your Bill in My 8x8

  1. Log in to your 8x8 Application Panel.
  2. Select My 8x8. Note: The user must have My 8x8 and Billing access. If you do not see this tile, work with your primary admin to get My 8x8 access.
  3. From the Billing dropdown menu, select Billing Statements.
  4. For an estimate of your next bill, click Upcoming Statement.
  5. To the right of your most recent bill, under Action select View Invoice/Billing Statement.

Access Your Bill Through Admin Console

  1. Log in to your 8x8 Application Panel.
  2. Select Admin Console.
  3. Under Self Service, select Billing.
  4. For an estimate of your next bill, click Upcoming Statement.
  5. To the right of your most recent bill, under Action select View Invoice/Billing Statement.  
A sample billing statement can be downloaded here. To engage an interactive walkthrough of the different parts of your 8x8 billing statement, open the file in a PDF application such as Adobe Reader.