Assign an Outbound Phone Code to an Agent in 8x8 Contact Center

Updated: 01/17/2025

Objective

Assign an Outbound Phone Code to an Agent in 8x8 Contact Center.

Applies To

  • 8x8 Contact Center
  • Configuration Manager for Contact Center
  • Outbound Phone Codes

Procedure

  1. Log in to Configuration Manager for Contact Center.
  2. Select Users.
  3. Select Edit on the user and select Phone.
  4. Under Outbound Calling you will see an option to select Outbound Phone Codes for that user.
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  5. Select the Outbound Phone Code you want assign.
  6. Click Save.

Additional Information

For information on how to create or amend an Outbound Phone Code, see Creating or Amending Outbound Phone Codes on 8x8 Contact Center.