Objective
Create an 8x8 Contact Center Schedule.
Applies To
- 8x8 Contact Center
- Configuration Manager for Contact Center
- Schedule
Procedure
Note: Only 8x8 Contact Center Administrators with the correct permissions enabled in Configuration Manager for Contact Center are allowed to create Schedules.
- Log in to Configuration Manager for Contact Center.
- Select Home.
- Select the Schedules tab.
- Select Add Schedule.
- Enter business hours.
- Select correct time zone.
- Select Save.
Additional Information
Refer to Define Business Hours and Schedules within the 8x8 Contact Center Administrator Help Document for more information.