8x8 Contact Center Custom Integration Shows Missing or Blank Boxes

Updated: 01/08/2025

Symptom

When using your custom 8x8 Contact Center integration, it's showing missing or blank boxes.

Applies To

  • 8x8 Contact Center Integrations

Resolution

Check your browser security settings to ensure the following sites are allowed:
  • https://cloud8.8x8.com
  • https://vcc-naXX.8x8.com (XX = your tenant location)

Cause

The necessary sites are blocked by browser permissions.