Symptom
The 8x8 Salesforce integration panel displays an error message that reads, "This content is blocked. Contact the site owner to fix the issue."
Applies To
- 8x8 Salesforce Integration
- 8x8 Contact Center
Resolution
- In the browser settings ensure that pop-ups are allowed or cloud8.8x8.com and cookies are allowed for cloud8.8x8.com.
- Check the Setup > Trusted URL and Browser Policy Violations on Salesforce.
- Access Setup > Trusted Urls > whitelist Cloud8.8x8.com and check mark iframe-src.
Cause
8x8.com domains need to be whitelisted, and cookies and pop-ups allowed.