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Post Call Survey Data Not Populating in Customer Experience for 8x8 Contact Center

Updated: 12/03/2024

Symptom

Post Call Survey data does not populate in Customer Experience for 8x8 Contact Center.

Applies To

  • Post Call Survey
  • Customer Experience
  • 8x8 Contact Center

Resolution

  1. Clear cache and cookies.
  2. Log in to Agent Workspace.
  3. From the left menu, select Customer Experience.