Add and Configure Sidecars in 8x8 Admin Console

Updated: 11/05/2024

Objective

Add and configure a Sidecar to devices in Admin Console.

Applies To

  • Admin Console
  • Poly Phones
  • Expansion Modules

Procedure

  1. Log in to Admin Console
  2. Select Devices.
  3. Click Add Device Model in the top right corner.
  4. Select the Sidecar device to use with the Poly phone and click Add Device Model.
  5. On the home page select Users.
  6. Click the Edit icon to the right of the user you want to change.
  7. Select Voice Basic Settings.
  8. Select Line Key Configuration next to device model (device must be activated for Line Key Configuration option to be available).
  9. Select Add sidecar to edit sidecar keys.