Objective
Set forwarding rules for calls in Work for Desktop.
Applies To
- Work for Desktop
Procedure
Forwarding rules for all calls directed to your own extension can be set within Work for Desktop and Work for Mobile.
- Open Work for Desktop.
- Select Settings > Account Settings.
- Navigate to Call Forwarding Rules.
- Check or uncheck any boxes as needed to turn on or off the default Call Forwarding Rules.
- To create a custom forwarding rule, select +Add New Rule.
- Complete all details for the custom rule.
- Select Save.
Be sure your forwarding rules do not conflict with any rules set on your deskphone.
Video Guide
Watch a demonstration of how to use Call Forwarding within Work for Desktop and Work for Mobile.