Are Ring Groups with no activity shown in the Ring Groups Summary Report in Analytics for 8x8 Work?

Updated: 12/09/2024

Question

If a Ring Group has no activity, will it be included in the Ring Groups Summary report?

Applies To

Analytics for 8x8 Work
Ring Groups Summary
Ring Groups

Answer

The Ring Groups Summary Report will not generate line entries for Ring Groups that do not have activity during the selected time frame. This is the correct behavior for the Ring Groups Summary Report.