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Porting a telephone number to 8x8 will always require a request to be sent to the current service provider for approval. This request can only be sent once the correct porting documentation has been provided to 8x8. Each country will require different paperwork to be completed; most will require a Letter of Authority or LOA, and some countries will require additional documentation.
Porting article directory. Looking for information on porting your numbers in or out of 8x8? Find helpful articles here.
LNP Services allows small business users to get assistance in porting numbers and handling any issues that may occur in the number porting process. Learn more.
You can use the Porting Date Selector to choose a porting date. Read more for tips on ensuring a smooth port into 8x8.
Effects of Network Conditions on Voice Quality, The Internet provides "best-effort" data delivery. Best-effort IP allows the complexity to stay in the end-hosts, so the network can remain relatively simple. This document discusses how different network conditions affect Voice Quality.
This document outlines the network best practices and service requirements essential for successful 8x8 and Fuze implementations, ensuring optimal performance, reliability, and quality of service for Unified Communications (UC) services.
Network Utility Results have ten categories, such as DNS Testing, Ping Test, NAT, Outbound Connectivity, and others. Learn more here in detail.
You can cancel 8x8 services at any time by calling 8x8 Support. 30 days advance notice is required for cancellation of services. Learn more here.
Learn about Analytics for 8x8 Contact Center reports and how to read the various sections.
Learn how to prepare your network and agent workstations to operate with your 8x8 Quality Management and 8x8 Speech Analytics application from the guide here.
Look here for information on how to set up and use your 8x8 Contact Center Global service, including user guides, reference manuals, and more.
Are you trying to install 8x8 Contact Center for Microsoft Dynamics? Ensure you have admin access to Microsoft Dynamics. Learn more here.
Web Callback API allows tenants to embed a button on their website that would allow visitors to request a call back from the application. Learn more here.
8x8 Contact Center has out of the box integrations with leading on-demand CRM services, such as Salesforce and Zendesk. Learn about these APIs here.