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This article provides a list of the currently available and soon-to-be available countries for Operator Connect.
Porting a telephone number to 8x8 will always require a request to be sent to the current service provider for approval. This request can only be sent once the correct porting documentation has been provided to 8x8. Each country will require different paperwork to be completed; most will require a Letter of Authority or LOA, and some countries will require additional documentation.
8x8 Proactive Outreach is a set of packaged solutions that helps your business remove the reactive nature of the customer service department with one-to-many messaging capabilities for all your business needs.
There are many definitions for the elements of Call Detail Records in 8x8 Work Analytics. Learn each definition as per the column name here.
Look here for information on how to set up and use your 8x8 Contact Center Global service, including user guides, reference manuals, and more.