8x8 Community
You can easily create a Support case through the 8x8 Support portal by clicking the Get Support button in the upper right corner. Learn more here.
WinMTR is a Windows clone of MTR, a Linux/Unix utility that combines Ping and Traceroute functions into an easy-to-use-function. Download WinMTR here.
Looking for help? Learn how to ask our AI-powered chatbot any question about 8x8 products and services, from setup and configuration instructions to issue troubleshooting.
Open a program from an unidentified developer on the Mac operating system by modifying system preferences or security protocols. Learn more here.
You can review case status or see the case details once you have created one through the 8x8 Support portal. Learn more here.
You can clear your browser caches and cookies by pressing the Ctrl+Shift+Del keys together. You must not uncheck Website Files. Learn more here.
The 8x8 Customer Portal (My 8x8) is your personalized space to ask questions, connect with 8x8 Support, manage cases and billing, and even shop for new phones and service. Learn more here.
Are you new to the 8x8 Support Knowledge Base? You can contact 8x8, chat with Support, and more. Learn how to navigate the site with this guide.
Do you want to clear cache, cookies, prefetched files and temporary data from the system and Google Chrome? Learn how from the list of steps given here.
For an ongoing investigation, a minimum of three call examples with few specific details is requested from 8x8 engineers to progress troubleshooting. Learn more.
To Run a Path Ping in Windows, open Command Prompt by clicking on the windows key on the bottom left-hand corner of the screen, then type CMD. Learn more.
Getting Registration Handler, down for maintenance, or authentication error when attempting to contact support or view cases? Contact 8x8 Support for help. Learn more here.
Use Otto, the 8x8 Support Virtual Assistant, to find walkthroughs and solutions, and connect to 8x8 Support from the Admin Console portal.