8x8 Community
Passphrase is a private identifier first created during your initial 8x8 setup. Learn how to retrieve it from the Support portal from here.
To place a self-service order in the support portal, go to My 8x8 in your 8x8 Application Panel. Click here for full steps and how to upgrade existing services.
Are you receiving reports of suspicious calls from your number? Create a case with 8x8 Support to change your number. Learn more here.
Authorized 8x8 users can add an additional security question to reset the password by logging into 8x8 Application Panel. Find the step-by-step guide here.
Admin users can find their contract date in the Orders Tab under My 8x8.
If you are a 8x8 Work Edition or X Series user, you can set a passphrase for your account through your My 8x8 Support portal. Learn more here.
You can download an official document that contains the references to the sub-processors used by 8x8. Learn more here.
To process a Data Deletion request, send a completed Data Deletion Request Form to the Support team via your Support case. Download the form here.