8x8 Community
Configuring your network for VoIP services includes a series of steps such as enabling https, configuring ports, white listing and more. Read the instructions.
For quick testing with the audio issues, download WinMTR and for longer-term testing for intermittent issues, download PingPlotter. Learn more.
It is best to set up your DNS with the DNS from your ISP. If issues still arise you can set the 8x8 GTM on the phones. Learn more here.
Find out all the technical requirements for X Series, including network requirements, considerations, and recommendations.
MTR is a Linux or Unix utility that combines Ping and Traceroute functions into one easy-to-use program. Learn how to interpret here.
Provides troubleshooting tips for identifying why calls are disconnecting from a Network Engineering standpoint.
Check out our best practices for implementing or troubleshooting your voice, video, and contact center services!