Click here to access the online guides for Zendesk integration version 3.1 for both 8x8 Work and 8x8 Contact Center.

8x8 is working to improve the user integration interface with enhanced functionality, to bring the latest advancements in the 8x8 Contact Center for specific CRM applications. In this article, we provide a catalog of the changes that you'll see in the improved interface compared to previous versions.