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If you are not receiving a screen pop, it can be because of browser issues, Salesforce issues or Communication Panel Settings. Learn how to resolve here.
This guide helps to create a basic report for user call activity in Salesforce, from data stored by the 8x8 8x8 Work for Salesforce integration. Learn more.
Having an issue with the 8x8 Secure Pay integration? Collect necessary data to pass to 8x8 Support to assist with your case.
If the inbound caller appears as unknown in 8x8 Work for Netsuite Integration, navigate to Customization and click on SuiteBundler. Learn more here.
Does 8x8 Work for NetSuite integration show the error: NetSuite authorization token is no longer valid? Learn how to resolve the issue here.
You must log in to Configuration Manager for Contact Center and go to Agents tab to create a new agent. You can also use an existing agent account. Learn more here.
8x8 Work users can integrate their phone service with Microsoft Dynamics using the 8x8 Work integration. Learn more here.
Are you trying to install 8x8 Contact Center for Microsoft Dynamics? Ensure you have admin access to Microsoft Dynamics. Learn more here.