1CRM is a customer relationship management (CRM) application. 8x8 provides a floating phone integration in 1CRM for both 8x8 Work and Contact Center. In addition to providing call controls, the integration recognizes calls to or from established contacts in 1CRM and can store data from those calls into 1CRM.
If you get an error message that says that 8x8 Web Dialer is no longer supported on Safari, use Chrome and install 8x8 Web Dialer extension. Learn more.
Agile CRM is a customer relationship management application. 8x8 provides a floating phone integration in Agile CRM for both 8x8 Work and Contact Center. In addition to providing call controls, the 8x8 integration recognizes calls to or from established contacts in Agile CRM, and can store data from those calls into Agile CRM.
8x8 Work for Bullhorn allows its users to access call features of their 8x8 Work phone extension. Learn more from the Online Help Guide here.
Bullhorn CRM is similar to Salesforce, NetSuite, or Microsoft Dynamics CRM. Learn how to purchase, provision, and integrate Bullhorn CRM here.
The 8x8 Work and Contact Center integration for Copper provides call handling and other functionality through a floating UI communication panel. It will recognize callers, pop records for those callers, and save basic call information.
You can find the plug-in in the Freshworks Marketplace.
Learn more about requirements and limitations for 8x8 Work for Freshdesk, and view online help guides.
If you are experiencing an issue where you see a blank page and the 8x8 Work for Freshdesk integration does not connect, this may be due to the email/password authentication being deprecated.
8x8 Work for Hubspot integrates your Hubspot CRM with 8x8 Work for Desktop or Mobile.
When a Hubspot user attempts to connect the 8x8 integration, they receive a permissions error preventing them from using it. Usually this will occur when the Contacts page is first launched after the user has installed the 8x8 Work for Integrations Chrome extension.
When attempting to launch the 8x8 Work for HubSpot integration, you receive the following message. This message may appear even though there is currently no 8x8 integration communication panel open.
8x8 Work Meetings add-in for Microsoft Office 365 is an integration to create virtual meetings directly from your Office 365 tools. Learn more here.
Download the Outlook plugin for 8x8 Work and access productivity features such as ease of use, integration with 8x8 Video Meetings and more.
8x8 Work for Outlook Click to Call plugin allows you to click phone numbers in Outlook to call your contacts using 8x8 Work Desktop. Learn more.
There are three ways in which you can initiate a call from Microsoft Outlook using Outlook Click to Call Plugin. Learn how to use the plugin here.
To learn the answers to frequently asked questions about Microsoft Outlook and Skype for Business integration, click here for the FAQ list.
The 8x8 integration for Microsoft Dynamics does not support multiple sessions at the same time, having multiple sessions in the browser can cause pop-ups to open in the wrong environment.
To start the installation process, log in to NetSuite with an account that has NetSuite administrative access rights. Learn more here.
NetSuite is a customer relationship management application. 8x8 provides a floating phone integration in NetSuite for both 8x8 Work and Contact Center. In addition to providing call controls, the 8x8 integration recognizes calls to or from established contacts in NetSuite, and can store data from those calls into NetSuite.
When you use Next Generation NetSuite 8x8 Work integration, you may receive a “Failed to Associate the Call Log” error message. Learn more here.
Auto Call Log does not pop or is very slow on NetSuite when enabled. This is due to NetSuite's concurrency limit. Contact NetSuite Support for resolution.
Pipedrive is a customer relationship management (CRM) application. 8x8 provides both Work and Contact Center phone integrations for Pipedrive. In addition to providing call controls, the 8x8 integrations recognize calls to or from established contacts in Pipedrive, and can store data from those calls into Pipedrive.
8x8 Single Sign On (SSO) allows users to sign in to both Salesforce and 8x8 extension simultaneously with Salesforce login credentials. Learn more here.
To set up the Tenfold Integration for 8x8, log into your Tenfold account and go to the Profile tab. Learn more here.
The 8x8 Phone App for Microsoft Teams enables Teams users to place and receive public switched telephone network (PSTN) calls from within Microsoft Teams without additional licensing requirements or software.
Vtiger is a customer relationship management (CRM) application. 8x8 provides a floating phone integration in Vtiger for both 8x8 Work and 8x8 Contact Center. In addition to providing call controls, the 8x8 integrations recognize calls to or from established contacts in Vtiger, and can store data from those calls into Vtiger.
Click here to access the online guides for Zendesk integration version 3.1 for both 8x8 Work and 8x8 Contact Center.