To answer a call for a group member, any other group member can answer a Group Call Pickup by dialing *66 + Pickup Group extension number. Learn more here.

To configure Group Call Pick up in Admin Console, navigate to Group Call Pickups and then click Create Group Call Pickup. Learn more here.

If you get the error "This extension is not allowed to use group call pickup.", add the missing extensions to the Group Call Pickup extensions list. Learn more.